Manage User Account Information


To begin, Login to your E-rate Manager® account

  • From top right corner of the page, click on your E-rate Manager® account name

  • Select My Account option to manage your E-rate Manager® account

  • Under USER section, select My Information to update:

    1. User information

    2. Personal information

  1. User Information

    1. Change Email

      • Click on Change email address check box to update your email address

      • Click on New Email field

      • Add your new email address

      • Click on Current Password field

      • Add your current password

      • Click on the Save Changes button

    2. Change Password

      • Click on Change password check box to update your password

      • Click on New Password field

      • Add your new password

      • Click on Confirm New Password field

      • Re-enter your new password

      • Click on Current Password field

      • Add your current password

      • Click on the Save Changes button

  2. Personal Information

    1. Click the Personal Information section to expand

      • Click the respective field(s) you wish to update

      • Edit the selected field

      • Click on the Save Changes button


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